Maintains communication between the branch
and management by preparing daily, Weekly and
month-end reports regarding operations and
productivity.
Stay abreast of competing markets, development,
building, etc. in the community and surrounding
areas. Contact contractors/developers etc. in
pursuit of business.
Maintain contact and friendly relationships with
customers and suppliers, building a favorable
company image. Resolve problems and
complaints as they arise.
Maintain the contact between customer and
employee on the work area and will have to
ensure that quality service is being applied to the
customers.
Successfully resolve customer issues timely and
professionally.
Continuously update product knowledge. Stay
informed and educated as to product inventory
and applicability. Understand product
applications and help customers in their
selections.
Responsible for the cost effective requisition
supplies of needed equipment, supplies, and
outsourced services with acceptable suppliers.
Develop sales and expense budget for the branch
operations
Analyze and evaluation of activities, costs,
operations, budgets and forecast data to
determine branch progress towards stated goals
and objectives. (or to maintain a competitive edge
in the marketplace)
Direct accounts receivable activities for branch.
Ensure collection calls are made.
Follow up the Daily operations productive,
administrative, pre-press, printing, post press,
sales customer service and costing
Direct warehouse operations. Maintain necessary
inventory levels, order Materials, route deliveries
and pickups.
Review daily reports, taking appropriate action as
needed.
Attend periodic branch manager's meetings.
Complete and submit in a timely manner all
necessary paperwork regarding personnel,
accounting, accounts payable, etc.
Manages workflow to assist staff in balancing
priorities, providing backup support if needed and
otherwise ensuring that all work is accomplished
with an appropriate sense of urgency.
Assign and directs all work performed in the
branch and supervises all areas of operation in
accordance with established company
policies/procedures, objectives and applicable
laws.
Through management decisions, communication
and behavior, creates a culture and a team that
works together to meet customer needs and
achieve desired results.
Anticipates staffing requirements to meet
operational needs.
Oversee training as well as identify and foster
development opportunities for all branch
personnel as required or needed.